Serving Broward County & Palm Beach CountyCall (561) 884-2899 · Mon–Fri 9 AM–5 PM EST · Weekend availability varies
Frequently Asked Questions

Questions are welcome. That's what we're here for.

If you don't see your question here, call us. You don't have to know which service category your need falls under before reaching out.

What areas do you serve?

We currently serve Broward County and Palm Beach County.

Do I need to know exactly what service I need?

No. Call us and explain what you need help with. We'll talk through the situation and help determine the most appropriate next step.

How much do your services cost?

Most services are $75 per hour for labor and time. Some services may be offered at flat rates. Additional expenses incurred on your behalf are reimbursable separately. Pricing can vary, so contact us for current pricing.

Do you provide emergency services?

We provide guidance for minor household emergencies and urgent household situations. We are not an emergency response service. For situations requiring police, fire, or medical emergency response, call 911.

Do you provide medical care?

No. We can provide transportation, accompaniment, and note-taking at appointments, but we do not provide medical advice or medical care. Services requiring a medical license are referred to appropriately qualified professionals.

Can you find a contractor or other professional for me?

Yes. We can connect you with a member of our personally evaluated vendor network or coordinate the process for you. A 10% coordination fee applies when we engage our vendor network on your behalf.

How do you evaluate your vendors?

Before introducing a vendor to clients, we have them work in our own home so we can personally assess the quality of their work.

Do you offer transportation?

Yes. We have provided transportation for doctors' appointments, airports, salons, and other appointments and needs.

Do you offer pet sitting?

Yes. Pet care is provided according to the owner's instructions, including routine care and oral medication when appropriate.

What is the $19.99 membership?

Our membership is currently $19.99 per month and is being developed as one of several programs. Members receive priority consideration and member benefits. Specific access limits and additional benefits are still being finalized, so please call us for the most current information.

Do you offer weekend service?

Our regular contact hours are Monday through Friday, 9 AM to 5 PM EST. Weekend availability varies and may be available depending on the circumstances.

Are you licensed for every type of work?

No—and we don't represent ourselves as such. We personally handle services within our scope. When a task requires a license, certification, or specialized professional, we coordinate with an appropriate provider.